Troubleshooting

GoHighLevel Export Not Working?

Q: Why is my GoHighLevel export empty or blank?

A blank export usually means the page was captured before its JavaScript finished rendering. Turn on rendered snapshot mode so the exporter waits for the page to fully load before capturing, and it will no longer produce empty pages.

Q: Why does my export only include some pages?

Pages that aren't linked in the main navigation (like funnel upsells or thank-you pages) are skipped unless the crawler is told to look for them. Enable 'discover hidden pages' and use Export Full Site to capture the whole site.

Export failing, stuck, empty, or missing pages? Run through this checklist — most issues come down to one of a handful of causes, each with a quick fix.

Troubleshooting a GoHighLevel export that isn't working — Most export problems have a one-setting fix.

If your GoHighLevel export isn't behaving, work through these in order — they cover the large majority of cases.

1. The Export Is Empty or Blank

The page was captured before it finished rendering. GHL builds pages with JavaScript, so a too-early capture saves an empty shell. Fix: enable rendered snapshot mode so ExportGHL waits for the page to fully load before capturing.

2. Only Some Pages Exported

Unlinked pages — funnel upsells, thank-you pages, or unlisted URLs — are skipped by default. Fix: enable discover hidden pages and use Export Full Site so the crawler finds every page. More in downloading a full funnel.

3. Images, Fonts, or Styling Are Off

That's an asset-capture issue, not a failure. See missing images or fonts and broken CSS after export — both fixed by rendered mode.

4. It Says You Need to Activate / Enter Your Email

Exporting requires an active license or a free trial. Fix: enter your purchased email (or start the free trial) in the popup. On a paid plan, claim your license from the claim page using the email you checked out with.

5. The Export Won't Open / Looks Broken When You Double-Click It

Opening the HTML file directly uses file://, which browsers restrict. Fix: preview it through a local server instead:

cd path/to/your/export
python -m http.server 5511
# open http://localhost:5511

6. A Large Site Times Out or Stalls

Very large sites can take a while to crawl. Fix: let it finish (it opens worker tabs and scrolls each page), or export in sections by running key pages individually with Export This Page Only, then combine.

Still Stuck?

Reload the GoHighLevel page and the extension, confirm you're on the latest version from the Chrome Web Store, and try a single-page export first to isolate the issue. If it persists, contact us with the URL and what you're seeing.

Start With a Clean Test

Run a free single-page export with rendered mode on to confirm the basics work, then scale up to the full site.

Start Free 1-Page Trial

Frequently Asked Questions

Why is my GoHighLevel export empty or blank?

The page was captured before its JavaScript finished. Turn on rendered snapshot mode so the exporter waits for the page to fully load.

Why does my export only include some pages?

Unlinked pages are skipped unless you enable "discover hidden pages" and use Export Full Site.